We provide clearway towing services to councils and road authorities across Melbourne. This work helps traffic flow during peak times and keeps lanes clear for emergency, transport and delivery vehicles.
If you believe your vehicle has been towed from a clearway, enter your registration below to check our records.
You can collect your towed vehicle from our Collingwood impound, 34 Cromwell St, Collingwood.
Hours of operation
Monday – Friday: 6:30am – 9:00pm
Saturday: 8:00am – 1:00pm
Sundays & public holidays: closed
By car
Cromwell St is a one way street between Victoria Pde and Langridge St. Enter from Victoria Pde travelling eastbound (towards Hoddle St).
By public transport
Tram: Routes 12 or 109, stop 19 (Hoddle St/Victoria Pde), walk 350m.
Train: Mernda or Hurrstbridge lines to North Richmond, walk 500m.
To collect your vehicle, you will need to bring:
We cannot release your vehicle to you without these three items.
Release fees
VicRoads and local council municipalities authorise vehicles towed from clearways and set release fees. Fees are not negotiable and required to release your vehicle.
Current release fees as set by the relevant authorities are listed below.
| Municipality | Fee | Credit card surcharge |
Total with credit card surcharge |
| VicRoads | $ 361.00 | 0.54% | $ 362.95 |
| Banyule* | $ 361.00 | 0.54% | $ 362.95 |
| Bayside* | $ 361.00 | 0.54% | $ 362.95 |
| Boroondara* | $ 361.00 | 0.54% | $ 362.95 |
| Brimbank* | $ 361.00 | 0.54% | $ 362.95 |
| Darebin* | $ 361.00 | 0.54% | $ 362.95 |
| Glen Eira* | $ 361.00 | 0.54% | $ 362.95 |
| Hobsons Bay* | $ 361.00 | 0.54% | $ 362.95 |
| Kingston* | $ 361.00 | 0.54% | $ 362.95 |
| Manningham* | $ 361.00 | 0.54% | $ 362.95 |
| Maribyrnong* | $ 361.00 | 0.54% | $ 362.95 |
| Melbourne | $ 444.00 | NA | $ 444.00 |
| Monash* | $ 361.00 | 0.54% | $ 362.95 |
| Mooney Valley* | $ 361.00 | 0.54% | $ 362.95 |
| Moreland* | $ 361.00 | 0.54% | $ 362.95 |
| Port Phillip | $ 450.00 | 1.65% | $ 457.43 |
| Stonnington | $ 465.00 | 1.65% | $ 472.67 |
| Whitehorse* | $ 361.00 | 0.54% | $ 362.95 |
| Whittlesea* | $ 361.00 | 0.54% | $ 362.95 |
| Yarra | $ 444.00 | 1.65% | $ 451.32 |
*Fees and surcharges are set by VicRoads
Accepted payment methods:
We cannot accept payment by cheque, AMEX or Diners Club.
All payments must be made in person at the time of collection. We cannot accept payment over the phone.
If you do not collect your vehicle within 48 hours of it being impounded, you may be charged additional storage fees.
Storage rates:
| Municipality | Storage fee (per day) |
| VicRoads | $ 15.20 |
| City of Yarra | $ 15.90 |
| City of Port Phillip | $ 20.00 |
| City of Stonnington | $ 15.90 |
| City of Melbourne | $ 17.60 |
