We provide clearway towing services to councils and road authorities across Melbourne. This work helps traffic flow during peak times and keeps lanes clear for emergency, transport and delivery vehicles.

If you believe your vehicle has been towed from a clearway, enter your registration below to check our records.

services_clearway

Collecting your vehicle

You can collect your towed vehicle from our Collingwood impound, 34 Cromwell St, Collingwood.

Hours of operation

Monday – Friday: 6:30am – 9:00pm

Saturday: 8:00am – 1:00pm

Sundays & public holidays: closed

By car

Cromwell St is a one way street between Victoria Pde and Langridge St. Enter from Victoria Pde travelling eastbound (towards Hoddle St).

By public transport

Tram: Routes 12 or 109, stop 19 (Hoddle St/Victoria Pde), walk 350m.

Train: Mernda or Hurrstbridge lines to North Richmond, walk 500m.

What to bring

To collect your vehicle, you will need to bring:

  • Your driver’s licence
  • Keys to the vehicle
  • Payment for the release fees

We cannot release your vehicle to you without these three items.

Release fees

VicRoads and local council municipalities authorise vehicles towed from clearways and set release fees. Fees are not negotiable and required to release your vehicle.

Current release fees as set by the relevant authorities are listed below.

 

 

 

Municipality Fee Credit card
surcharge
Total with credit card surcharge
VicRoads $ 361.00 0.54% $ 362.95
Banyule* $ 361.00 0.54% $ 362.95
Bayside* $ 361.00 0.54% $ 362.95
Boroondara* $ 361.00 0.54% $ 362.95
Brimbank* $ 361.00 0.54% $ 362.95
Darebin* $ 361.00 0.54% $ 362.95
Glen Eira* $ 361.00 0.54% $ 362.95
Hobsons Bay* $ 361.00 0.54% $ 362.95
Kingston* $ 361.00 0.54% $ 362.95
Manningham* $ 361.00 0.54% $ 362.95
Maribyrnong* $ 361.00 0.54% $ 362.95
Melbourne $ 440.00 NA $ 440.00
Monash* $ 361.00 0.54% $ 362.95
Mooney Valley* $ 361.00 0.54% $ 362.95
Moreland* $ 361.00 0.54% $ 362.95
Port Phillip $ 440.00 1.65% $ 447.26
Stonnington $ 465.00 1.65% $ 472.67
Whitehorse* $ 361.00 0.54% $ 362.95
Whittlesea* $ 361.00 0.54% $ 362.95
Yarra $ 444.00 1.65% $ 451.32

*Fees and surcharges are set by VicRoads

Making payment

Accepted payment methods:

  • Cash
  • Eftpos/debit card
  • Credit card – MasterCard or Visa

We cannot accept payment by cheque, AMEX or Diners Club.

All payments must be made in person at the time of collection. We cannot accept payment over the phone.

 

Storage and additional fees

If you do not collect your vehicle within 48 hours of it being impounded, you may be charged additional storage fees.

Storage rates:

Municipality Storage fee (per day)
VicRoads $ 15.20
City of Yarra $ 15.90
City of Port Phillip $ 19.50
City of Stonnington $ 15.90
City of Melbourne $ 17.60
Nationwide Towing & Transport