DISPATCH & LOGISTICS COORDINATOR

Engage your mind and take initiative to develop effective transport solutions for our valued customers!

  • Australia's leading towing and transport company
  • Friendly team environment | Wellness program!
  • Blackburn location – Work close to home!
  • Development opportunities
  • Training provided

About Nationwide Towing & Transport

Working for Nationwide Towing & Transport means being part of an industry leader and award-winning, privately owned business that has grown in size to be the largest towing and transport operator in Australia.

Our scale takes many by surprise with a workforce of over 500 representatives and a fleet of over 250 vehicles operating nationally.

Each year, we provide over 400,000 towing and transport solutions across Australia for all types of vehicles, a wide range of plant and equipment, unique items and other specialty services such as salvage, clearways, storage and auctions.

The role

This is not your average Dispatch job! It is a challenging and varied role where every day is different. This is a fast paced busy environment where the dispatch team is fully committed to delivering required outcomes on time, every time.

We offer a friendly team environment with opportunities for extensive training and career progression, a wellness program as well as a reward and recognition program to ensure your hard work does not go unnoticed. We encourage, support and nurture initiative.

Duties

  • Provide the highest level of customer service and communication
  • Coordinate the flow of timely information to and from our customers
  • Answer customer calls, service queries, provide updates and ETAs
  • Plan and dispatch trucks in accordance with customer timeframes and workloads
  • Develop relationships with our drivers and key customers
  • Communicate effectively with drivers to resolve transport issues as they arise
  • Liaise with fleet allocators to ensure all delivery requirements are adhered to
  • Use initiative to find customer focused solutions
  • Actively engage in a culture of business improvement

Other hidden gems

  • Wellness program
  • Employee benefits program - includes roadside assistance membership, insurance discounts
  • Friendly team environment
  • Induction & training
  • Opportunities for career progression
  • We encourage, support and nurture initiative

Skills & experience

You will have proven experience in Transport & Logistics or similar environment. You have a passion for exceeding customer expectations with your "can do" attitude. You enjoy working with people and are an enthusiastic, results-oriented team player.

Furthermore, you will possess:

  • Outstanding written and verbal communication skills
  • High attention to detail and a keen eye for error
  • Excellent time management skills and ability to prioritise tasks
  • The capacity to meet strict deadlines
  • Adaptable and flexible approach to work
  • Team player with a positive energy
  • Professional and motivated work ethic
  • Intermediate computer skills

Successful candidates will be required to complete 3 weeks of full time training.

How to apply

Click APPLY and send your resume and cover letter or contact Georgie from the HR Department on (03) 9875 6070 for a confidential discussion.

Successful candidates will be required to undergo a police check and pre-employment medical.

Nationwide Towing & Transport is a smoke free workplace.

No recruitment agencies please.

Please note only shortlisted candidates will be contacted.


Click here to APPLY.