We are currently seeking an Impound Officer to work Monday to Friday from 4pm to 8pm at our Collingwood Vehicle Impound.

  • Australia’s leading towing & transport company
  • Employee benefits program
  • Permanent part time position
  • Collingwood location

The Role

Due to strong business growth, we are currently seeking an Impound Officer with superior customer service skills and a positive attitude to complement our existing team at the Collingwood Vehicle Impound.


Reporting to the Impound Manager, you will be responsible for but not limited to:
  • Providing excellent customer service
  • Liaising with the general public and in particular the Police, Councils and Vic Roads
  • General administration such as data entry, filing, banking and reconciliation of dockets and payments, database management
  • Vehicle coordination, assisting drivers and movement of vehicles within the impound
  • Complying with company policies and procedures
  • Providing support to the Impound Manager

Other hidden gems

  • Wellness program
  • Employee benefits program - includes roadside assistance membership, insurance discounts
  • Friendly team environment
  • Induction & training
  • Opportunities for career progression
  • We encourage, support and nurture initiative

Skills & experience

  • Previous experience within a similar role (transport and/or automotive industry experience will be highly regarded)
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to problem solve and deal with difficult customers
  • Intermediate knowledge of Microsoft Office Suite (Excel an advantage)
  • Ability to work within a team environment as well as autonomously
  • High attention to detail
  • Have a strong passion for safety

The successful candidate must be available Monday to Friday from 4:00pm to 8:00pm.

How to apply

Click APPLY and send your resume and cover letter or contact Stephen from the HR Department on (03) 9875 6070 for a confidential discussion.

Successful candidates will be required to undergo a police check and pre-employment medical.

Nationwide Towing & Transport is a smoke free workplace.

No recruitment agencies please.

Please note only shortlisted candidates will be contacted.

Click here to APPLY.