DISPATCHER - NIGHTSHIFT

Do you enjoy customer service and have an interest in the towing & transport industry? If so, we have just the role for you!

  • Australia’s leading towing company
  • Night shift | Full training provided
  • Blackburn Location – Work close to home!

The role

This is not your average Operations job! It is a challenging and varied role where every day & night is different. This is a fast paced busy environment where the service delivery team is fully committed to delivering required outcomes on time, every time.

We offer a friendly team environment with opportunities for extensive training and career progression as well as a reward and recognition program to ensure your hard work does not go unnoticed. We encourage, support and nurture initiative.

We are currently looking for a motivated individual to work our night shifts between the hours of 6.00pm – 6.00am.

Duties

  • Plan and dispatch trucks in accordance with customer timeframes and workloads
  • Provide the highest level of customer service by answering customer calls and service queries
  • Communicate effectively with drivers to resolve transport issues as they arise
  • Liaise with fleet allocators to ensure all delivery requirements are adhered to and communicate with customer sites advising of any delays
  • Coordinate the flow of timely information to and from our customers
  • Communicate effectively with drivers to resolve transport issues as they arise
  • Use initiative to find customer focused solutions
  • Develop relationships with our drivers and key customers
  • Actively engage in a culture of business improvement

Other hidden gems

  • Wellness program
  • Employee benefits program - includes roadside assistance membership, insurance discounts
  • Friendly team environment
  • Induction & training
  • Opportunities for career progression
  • We encourage, support and nurture initiative

Skills & experience

You will have proven experience in a Transport & Logistics or similar environment. When it comes down to it, you have a passion for exceeding customer expectations with your "can do" attitude. You will enjoy working with people and be an enthusiastic, results-oriented team player.

Furthermore, you will possess:

  • Previous experience in similar position (preferred)
  • Outstanding numeracy, written and verbal communications skills
  • Excellent time management skills and the ability to prioritise tasks
  • Intermediate computer skills
  • High attention to detail and a keen eye for error
  • Professional and motivated work ethic
  • The capacity to meet strict deadlines
  • A positive energy

How to apply

Click APPLY and send your resume and cover letter or contact Georgie from the HR Department on (03) 9875 6068 for a confidential discussion.

Successful candidates will be required to undergo a police check and pre-employment medical.

Nationwide Towing & Transport is a smoke free workplace.

No recruitment agencies please.

Please note only shortlisted candidates will be contacted.


Click here to APPLY.